Bethany S

Review of Cleveland municipal court

I couldn t find my ticket online for almost 2 week...

I couldn t find my ticket online for almost 2 weeks. I called and was on hold for about 10 minutes before being helped by a rude woman. I come to find out that I have to add an A to the end of my ticket number to see it online, which I told her I didn t see those instructions anywhere and couldn t find the ticket by my name either, and she said well it s there, they probably spelled your name wrong .

I went back online and found my ticket and saw that they entered my name incorrectly as well as my address.

I was already upset enough that I got a ticket to begin with, and having to deal with a rude worker was not a great way to start my day.