Shao-Han Liao

Review of Generator Hostels Hamburg GmbH

The service is bad. I used the locker here but the...

The service is bad. I used the locker here but the payment machine is broken. I called the staff to help and it took another 20 mins to open it. By the time the machine works my deadline to open my locker is expired so u need to pay for another hour to open the locker. The staff refused to pay back my money although it s their machine s problem.

Other than this the room is small, not to mention the super small bathroom. I ll never choose this hostel next time I visit Hamburg.