Lisa Wiener

Review of Monmouth Medical Center

My son was in a minor car accident in 2015. He was...

My son was in a minor car accident in 2015. He was a student at Monmouth university. When the bill was received after the insurance paid their portion I applied for charity care. In 2016 in the fall was told he was approved. Now we are getting billed again. There is no records he was approved. Have made four phone calls to billing within this past week and no one returns my call. Great customer service. In one week you can't call back? Disgusting . I only hope the care is better then the billing