I was so excited to visit Avon for the first time ...

I was so excited to visit Avon for the first time on vacation but honestly The Christie Lodge ruined the whole experience and I left with a lump in my throat. I was initially met with kindness by the front desk staff, but after coming back from dinner/the bar, the night staff ruined my stay. The overnight front desk woman complained we ruined her time watching a movie in the back room like she usually does. I was locked out of my room and dealt with a bothered employee who didn t want to give me a duplicate card. The employee harassed me about my drinking habits and recommended I seek help. I was lied to about the cost of an extra hour of check out time. I do not need to judged by rude, lazy front desk employees while I m enjoying a vacation.
Do you let your employees slack off and judge your customers? Will not be back.