Our house was broken into in mid-August. The croo...

Our house was broken into in mid-August. The crook broke 2 doors, pulled all the drawers and took easy to carry items - cash, jewellery, car keys, etc. The insurance company changed the doors and locks but our sense of security was gone. It was time to secure the house. My niece in Calgary searched online and found Telsco. I looked up Telsco in Edmonton Better Business Bureau. It has the best review. I also saw quite a few Telsco signs in the neighbourhood - yes, the bad gusy are here, and yes, there are more Telsco signs here than other companies'.
So I called for a free consultation session. Long story short, all the Telsco employees that I have encountered (from sales, online chat, installation technician, service department to the Business Analyst I emailed with regarding billing) are friendly and helpful. No one tried to hard sell anything to us (stories I read online re other companies). I asked lots of questions and they were all answered very professionally. We eventually opted for a deterrence system - no surveillance cameras. The price was reasonable. A friend of mine went with another company around the same time. My cost was cheaper and I got more value for what I paid. There is no long term contract - just one year then it's month to month. My friend had to sign a 5 year contract. Our system was finally installed in early October - the only bad thing really because we had to wait for about 2 weeks as the installation team was busy. The sesnors were placed at such locatinos that they would provide a double hit to qualify for alerting the police in case there's a breakin. The online interface is very useful in setting up users/keyholders and system alerts. We have set up text/email notifications so we know exactly what is going on with the system being armed/disarmed or doors/windows being left open. It is also easy to arm/disarm the system using the app - from the car or lying in bed! I still have to overcome the anxiety of leaving my house, but at least I know Telsco is looking out for me. I am very happy that there's a local security company that I can trust - Telsco!