Michael Mascavage

Review of Capital Nissan of Wilmington

I went to "The All New Capital Nissan" to look at ...

I went to "The All New Capital Nissan" to look at new altima's. I walked arround outside for almost 30 minutes and nobody asked me if I needed any help. I would have left but wanted to see the inside of an altima so I went inside to find someone. They went on the loud speaker and found a salesperson. He knew nothing about the vehicle and couldnt anwser any of my questions of even show me how any of the equipment working on the vehicle. When I asked about the engine and how powerfull it was the salesperson just looked surprised that I would ask and he didnt even know. The "All New Capital Nissan" is actually twice as bad as when it was Wilmington Nissan. The fact the the commercials say "We just do things better" is a bunch of crap. I will never go back for sales or service. That place is a disgrace. Do yourself a favor and make the drive to another dealer in town or another Nissan dealer out of town.