Barb Grollemond

Review of Empire Today, LLC

My experience with Empire carpets and blinds has b...

My experience with Empire carpets and blinds has been nothing short of AWFUL! My blinds are less than one year old. I have the kind that you just pull down or push up..no outside pullie. I have 2 windows in the living room that these blinds are on. One window is an accent window that the blind have only gone up or down a handful of times. On August 27th I went to pull the blind down and the inside string broke. Now the blind is up on one side and down on the other. I am hosting a wedding here in the 2nd week of October. I called immediately and to this day NO ONE HAS RETURNED MY CALL! I have called 18 times and always get promised that someone will call me back. I am running out of time before the wedding!!!! As of today I have put in a claim to the BBB (better business bureau) they have accepted my complaint and will contact me with the results ASAP. If you're thinking of spending your money with empire please do not! They are HORRIBLE!!!!