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Professional! Efficient! Letterbox understand what...

Professional! Efficient! Letterbox understand what it means to be a business that goes above and beyond its mission to satisfy its clients. I found them via Google in my search for a printer in Barnet to produce my Dad s funeral brochures in April. Maddie, their rep was super patient, walked me through what I needed to do, guided me through the entire production process and then Letterbox printed the most beautiful book of memories for my Dad. They also printed a huge portrait-sized photo of my Dad which lay on a tripod during the funeral service. Then the surprises began...I discovered that Letterbox s core business wasn t printing at all, but rather flyer distribution. At no point was I turned away. And then Letterbox refused to take any money for the brochures or portrait as it was at the heart of the Covid crisis and according to Maddie, this wasn t the time to be making money. That got me stumped. My Dad had died of Covid. I had never mentioned it. But their core values led them to show empathy and compassion to my family and I at a time when we were most vulnerable and needed all the love we could get. I recommend Letterbox highly to any business that believes in partnering with a business that is efficient, highly professional and lends a human, personalised touch to all it does.

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