Holly Roberts

Review of Stonehouse Court Hotel

The room was disgusting, hairs in the sink, rubbis...

The room was disgusting, hairs in the sink, rubbish in the draws and the bath was scummy with dirt around the plug. the plug in the bath was stuck in and I couldn't have a shower without the bath filling up. The room was too hot and turning the heating down made no difference. I couldn't open the window because it was windy and blew right open, being on the ground floor this felt unsafe. The walls are thin and I was kept awake by other peoples televisions. When I got the bill for tea there was an incorrect drink on the bill, when I refused to sign the receipt because of the error the waiter walked away and sighed. which was extremely unprofessional. When I spoke to the lady on reception in the morning she wasn't bothered about the many issues I had with my room, which was the most disappointing part