Stacy Alvarez

Review of ACV

This is a " Sellers market" Buyers have no coverag...

This is a " Sellers market" Buyers have no coverage. So if your selling vehicles on ACV it must be great! As a Buyer you can buy a car in November and still have no title in Aug. The purchase was floored and interest was paid along with parts to make the car ready to sell. Found out much later no title and no answer! We asked to return the car and they said yes but would not do a thing about the money invested into this vehicle. They still allowed the selling dealer to do business on ACV and we actually ended up buying from the same dealer since seller is not disclosed at the time of auction. Same story again had to wait months for another title. No repercussions to selling dealer I'm assuming. As a buyer if we can't get transportation they will take sellers side and force ship for a ridiculous amount of money and when a buyer attempts to pick up at their availability by physically driving 15+ hours to pick up a vehicle if a seller doesn't want to cooperate, buyers are left out to pay transportation again. Also buyers don't get know if weekend pick ups are available until after purchase. We run a small dealer , we don't compare to these sellers but ACV only makes it convenient for them. ACV won't do a thing over this review , but. I hope another small business like us , who basically only bought from ACV for over a year won't do business with them.