I ordered TrackIR from them, quoted $16.99 shippin...

I ordered TrackIR from them, quoted $16.99 shipping but was not asked to provide payment on ordering it. They then phoned me for payment and added $7 for 'Insurance' for a standard delivery to the ACT. DO NOT trust them, go elsewhere!
I ordered from PC Case Gear (never used them before, normally Umart or MSY but they don't stock TrackIR) and purchased it for $8 less and they charged me $14 for fully insured express delivery. Even MSY has given me better service with no hidden costs then this mob. My TrackIR arrived next day and is now sitting pretty on my monitor and I saved myself $18. I'll repeat it if you missed it, go elsewhere.