This is my first year with peak properties and no ...

This is my first year with peak properties and no doubt they are helpful. Whenever we had any issue they response quickly. But experience in the winter is horrible. I am not saying you guys did not respond to the heating issue I am having. You did, but your technician could not able to find the actual problem with the heating. First time when I had the issue it was not working at all, second time the temperature goes down by itself even I set the thermostat to 80-85. I let the manager know again and the technician changed the thermostat and that does not work at all. I am using portable heaters to keep the apartment warm as I have one year old baby. Until now the heating system experience I am having here is horrible. When I am putting portable heater the temperature starts increasing. Now, I am getting the high gas bill and high electricity bill because of portable heaters.
You guys are really helpful but I suggest you have better mechanical team for heating/cooling system.