I have usually only the best of reviews for Marrio...

I have usually only the best of reviews for Marriott Hotels and I have used them frequently for my business trips. I am compelled to write a negative review for this location of Westin for multiple reasons,
1) I had to request multiple times for housekeeping to come clear my nearly-full garbage after my second of 4 nights of stay
2) I think for an environmentally conscious city like San Francisco, the Westin St. Francis elevator system is a total waste of energy. The unnecessarily complicated system runs in a fashion that does not efficiently permit multiple riders to take the same elevator to different floors.
3) (Honestly, this one was the last straw.) I spent nearly $1500 for staying 4 nights at the hotel (plus multiple other colleagues chose this place due to my recommendations based on past good experience with Marriott hotels). I left a pair of prescription glasses on my night stand and I was made to pay out-of-pocket for them to be shipped back to me. The hotel refused to extend me the courtesy of making this to me on their dime.

I hope that this was just the staff and policies at this location.