I went there for three years before I moved away. ...

I went there for three years before I moved away. The doctors are brilliant and most helpful, I would recommend anyone who is disgusted by the receptionists to actually try to get to the doctors.
The head doctor is quick on the uptake and will take you serious even if you report unusual things (just don't waste his time with what you ate for tea :)
And the young blonde doctor is equally brilliant and will make you feel so at ease it's incredible.
However, more than once I was fuming about the receptionists (one is particularly bad). They refused to give me a walk in appointment when I had a little accident during the night and was on a 48 h schedule (you have to call before....what!?!?).
As well, on 3 different occasions they addressed me in the rudest way ever: as Kumbis -WHAT? Miss...Kushshishishuski oh my god what a name, and once the receptionist hang up on me on the phone when I said hey here is Miss (my Polish sounding name) do you have any appointments this week? - No we don't have any appointments this week, bye (hang up).

I was ready to file a complaint but was too shy to bring it up with the doctors, they are just too nice. So yeah, go there for the doctors, they are brilliant. However, if you have a weird sounding name or your skin has a different color or you walk in with an emergency be prepared :S