Ron Petrini

Review of Bond Factory

Ive read some of the reviews left here and I can t...

Ive read some of the reviews left here and I can tell you that this company doesn't care one bit about customer satisfaction. We purchased a fireable from them several years back and it was problem after problem. The table is made out of some special resin and it started to crack and distort and I was told that I must have dropped it. Lots of emails back and forth with no real resolve we finally accepted a small monetary amount to put an end to this. I waited and waited for the compensation and it never came. finally I contacted them again and they said they never received my offer acceptance reply, really?? I found it in my sent folder and forwarded it to them,,,, that wasn't good enough. I finally gave up as I had invested way too much time into this issue and was pretty sure they would never compensate me for the defective table. I strongly advise you to search Bond Manufacturing problems prior to purchasing any of their products.

I hope this helps someone considering one of their products take a second look. We wish we would have.