ANDREY CARO

Review of Park Place By The Bay

The worst Management company i have ever dealt wit...

The worst Management company i have ever dealt with. After they towed my car i went to the management to tell them that they missed a small step when they towed my car which was checking my license plate to see if my car was registered or not. For that simple comment. They treated me and my wife like trash, they even told us, and i quote "If you dont like it here just leave" all 3 staff members said that to us. When we were being so polite and just trying to communicate with them. We werent trying to get our money back or anything. Just informing them that me as a secutity manager noticed they missed a small step when towing a car which is check the license plate. If they would of checked they would of seen that my car was registered and not tow my car just because i forgot my pass on the dashboard. This Management lacks motivation, they lack sympathy and they lack improvement. And they are like this because their Manager allows them to be. You shouod never tell a resident "If you dont like it then get out". If this were a property with a board president and board members this company would be gone by now. They already have a 2.3 rating on google and apartment rentals rating, how much lower are they gona go until they get fired. They need a new manager with experience on training there employees on how to deal and communicate with people.