Joseph Petrucci

Review of Independence Harley-Davidson

Since this dealership changed ownership things see...

Since this dealership changed ownership things seem to have gone downhill. Especially in the service department. My bike went in for new tires, one of the tubes was faulty so the bike had to go back a second time. The bike then had a bent front rotor. When I brought the bike back for them to investigate, I was told there was no way they could have damaged my bike, and that it is what it is from the woman working the desk. So not only are they dishonest, and refuse to stand by their work, they're customer service is horrible. Do yourself a favor and take your bike elsewhere.