I recently interacted with the health system for a...

I recently interacted with the health system for a medical consultation, and I found the experience to be average. The website was user-friendly and provided helpful information about services and locations. However, I encountered some difficulty in navigating the appointment scheduling process, which was a bit frustrating. Additionally, the response time for customer service inquiries was not as efficient as I had hoped. On a positive note, the medical professionals I interacted with were knowledgeable and attentive, which contributed to a positive aspect of my experience. Overall, there is room for improvement in streamlining the appointment process and enhancing customer service responsiveness.