Jason Chong

Review of HipVan

Ordered an Eames office chair which started to cre...

Ordered an Eames office chair which started to creak after a few months of use; got in touch with customer support to get it fixed and they sent a repairman down to inspect it, tightened the chair mechanism and it was ok for a month until the chair started to bank and roll like a bosu ball.

Horrible product experience. Customer service promised refund to be made within 7-14 working days but it's been more than that. Unprofessional.

Deal at your own risk.