Emma Hughes

Review of Brunel Retail Clothes Company

I ve been meaning to write a review for a couple o...

I ve been meaning to write a review for a couple of weeks. Just wanted to say how pleased I was with the service I received recently when I went into the Basingstoke shop to buy some walking boots. Pauline served me and she was so friendly and helpful. I was there for a while and she was very patient and gave me a lot of info to help me find the right boots for me. I went for the Scarpa Goretex Brown Leather boots and they are perfect! I wore them to an Apple cider festival which rained the whole time but they didn t let any water in and were so comfy. I d also seen Pauline helping another customer before me. The young boy was doing his Duke of Edinburgh and also needed a pair of boots. She was so helpful with him too. It was lovely to see, especially since it was late and near to the end of her shift. She also stayed on an extra few mins to finish helping me. If you see this thank you so much again for all your help and wonderful service - really really appreciated!