Call Center 188 Customer Service and "related divi...

Call Center 188 Customer Service and "related divisions" work very slowly. I have spoken to CS Telkomsel via phone 3 times and have sent payment receipt 3 times and I have confirmed. It turns out that Telkomsel called by CS as "related division" states have not received my email. Until this review has been made 11 days since I first confirmed to come directly to Grapari BEC and talk to the officer CS Telkomsel via phone 188.