Saw beautiful pics online. We booked it online thr...

Saw beautiful pics online. We booked it online through a third cheaper site, but we called the hotel to make sure we could pay cash & just reserve the room w a credit card.
But whn we got there, w all our luggage, & no car & no other option cuz we already pre+booked it, they said we were misinformed & they'd hav to charge the room to her card & pay cash when we leave & they'll restore the $ to the card.
Tht screwed us up because she had to call home & get a family member to put more $ in her account.
Then we were put in crummy room, def not the pics they showed on their website.
It was like we were in the wing of the hotel tht hadnot been renovated. Painted cracked wooden doors in the hallways. Dirty & unvaccummed.
But the main floor had a beautiful chandelier room & bar