Ena Chang

Review of Montana's Cookhouse

I ordered a 7 oz steak and told the waitress I lik...

I ordered a 7 oz steak and told the waitress I like it done Chicago style (seared on the outside & red on the inside)...when I received my order my steak was pink on the inside. I had to go to the hostess to let her know that my steak was done wrong after waiting 20 mins. It was awhile before the waitress came and another half an hour before she brought the second order to the table. My 2nd steak order was again over cooked. Had to speak to the hostess again to ask for the manager. Now I remember why I avoid the restaurant...extremely bad customer service. The maager said my dinner was at no charge. My rating for my experience is a minus 25 (-25).