After sooo many reviews, what should I write here?...

After sooo many reviews, what should I write here?
Booked a holiday home through Wolters.
Written about cancellation ... but no response from Wolters.
Especially at Corona time, you should increase your staff on the telephone hotline.
Especially because many want to rebook and go on vacation in Germany!
Service equal to ZERO .... this is a no go.
Other travel companies do a better job of this !!!!
I NEVER book with Wolters anymore !!!!
Hope so before they want to book with Wolters ....
..... read the reviews here and yet don't book !!!!
That means someday that will end for Wolters ... and bankruptcy !!!