I am not one to complain about service regularly, ...

I am not one to complain about service regularly, in fact, I generally like to give people the benefit of the doubt when things go less-than-ideally. I ve had some great experiences with blackjack dealers here at Soaring Eagle, however, the craps dealer I was interacting with gave me the worst casino experience I ve ever had.

I was there late at night, and as such was the only one at the usually busy craps table. You d think the dealers wouldn t have a hard time keeping track of my bets in that scenario, right? Wrong.

After hitting the point (point was 8) the puck was not turned over, and the dice were slid back to me by the stick-man. Of course, I didn t grab the dice, and asked to be payed for my pass line and odds bet. The dealer refused, saying under his breath as soon as the dice are in the middle, I ll pay you . I wasn t sure what was happening at this point, and waited to get paid. After a minute or two passed by with my bets still un-paid and sitting on the table, (again-I was the only one at this table) I asked to be paid. The dealer again mumbled that he will pay me once the dice are in the middle of the table. The stick-man ended up paying it out.

TL;DR
The dealer was so stubborn about paying me for my pass-line win, the stick-man had to step in and pay it out after a solid 5 minutes of waiting to get paid. All while being the only one at the craps table.