Sorry! But the truth is that they are very careles...

Sorry! But the truth is that they are very careless about the orders.
Probably they don't know anything in business or they cannot handle it.
An order was placed for two wallets by paying full amount. Later i received only one wallet.
When i got back to them , they ask me for proof. First of all how can someone be so irresponsible about the orders placed. ? Later i sent them all the proofs (Invoice stating only prod received, product photo, Amount paid & so on) So they tell sorry we will send u at the earliest. Later when i ask them to share the tracking details, there is no response from them . i Have sent some 3-4 emails and still there is no reply. Later i added a review on google and i got response to my mail , the next second that they have sent . and also asking me to not add false reviews anywhere.
and they have even disabled the comment section on insta! They are active on fb but they don't reply. I even asked for refund. Still there was no reply! Seriously worst worst & worst service.