I am currently in this hotel for an 8 day stay, te...

I am currently in this hotel for an 8 day stay, teaching a workshop. I travel extensively, and am familiar with the services and amenities commonly available in hotels. My experience here isn't good. My clients have been charged fees for rooms and set ups that are way out of line with other hotels, and, so far, those set ups have been problematic. Additionally, this hotel is situated beyond walking distance of anything at all. Both times I've tried to use the hotel van transportation have not been successful. The first time, the van was unavailable and wouldn't be back for over an hour. The second time, when I asked to have an OTC cold remedy picked up at Walgreens, 2.6 miles away, I was told that wouldn't be possible. I got different reasons for that depending upon whom I was speaking with. At no time did anyone try to help solve my problem, and the supervisor on duty was rather curt about it all. Additionally, the restaurant is under construction, the dinner eating area is in a small lobby, and the menu is limited. However, it will say breakfast is pretty good. Get the bacon.