Q

It is challenging to find reliable sub-contractors...

It is challenging to find reliable sub-contractors, particularly plumbers, in my vicinity. I was directed to this provider by Home Depot and am very happy. Amanda works in Progressive's scheduling center (in Raleigh). She was very good but her colleagues were at the opposite end of the spectrum. Progressive farms out work to a local crew that, from the client perspective, operates independently. Step in Cody & Frank. I interviewed them while they bid on my job. It became clear that they are very knowledgeable, experienced, and well prepared. The price was very reasonable. When the date for the work came around they arrived on time, set to work immediately, and did everything in the manner that had been agreed. Not surprisingly there was an unexpected development once they got into the wall but this was quickly resolved. I arranged to do prep and finish work in the laundry room where the plumbing was being revised. They left everything in proper order for my part of the work to be completed overnight. It s been a few months and I have had not problems. I recommend Progressive Service on the condition that it is Cody & Frank who come to do the work; there s no knowing what might be the result if someone else were to come.

Comments:

No comments