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Vladimir Toma

4 years ago

I recently took a load with this company from Mont...

I recently took a load with this company from Montgomery, AL to Bethlehem, PA. The broker's name was Cam. Before I took the load, he was extremely nice, however, after taking the load, I called him due to a 4 hour detention my driver had to sit through. His attitude and demeanor were completely changed. He was incredibly rude and completely dismissed my concerns and said there was nothing he could do for me. Furthermore, when I booked the load it was to be delivered in PA, however, the paperwork said Texas. Cam said to have my driver go to the nearest truck stop where he would fax over the corrected paperwork. It cost my driver $14 for all the faxing and Cam said we would be reimbursed. It is now a month later and this has yet to happen. I am not upset about the $14 cost, what upsets me is being lied to and having to pay for something that was not our fault. When I called the accounting department to be reimbursed for the fax, as well as the detention time, the woman I spoke to was also extremely rude and smugly replied "we only pay the drivers what the broker tells us to pay."

This is the worst company I have ever worked with and is filled with despicable, lying employees. DO NOT waste your time hauling loads for this company. You will regret it.

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