W

Wendy Wallin

3 years ago

Do not trust the Finance guy here. We went in pre-...

Do not trust the Finance guy here. We went in pre-approved for a very low interest rate from Capital One. I told our salesperson and his sales manager. The finance guy kept us waiting for 2 HOURS -- we were never allowed to say a word to him -- and then when he finally saw us, he had all the paperwork DONE with another lender. Without a word between us. I told him it had to be with Capital One because of the pre-approval - they are one of the few eligible dealers with Capital One - and he still pulled a switcheroo. I'm going around with the finance guy now, we'll see how this works out. May have to return the car! AND they tried to get us to sign 2 separate papers agreeing to expensive "theft" insurance and gap insurance. If I hadn't looked carefully at the charges, I would have paid about $1000 more for the car.

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