I ve been making payments with them for 3 years no...

I ve been making payments with them for 3 years now I have had 1 extension when covid 19 hit everyone in 2020 sometimes I ve had probably 4 late payments which I would precisely say 7 days late now fast forward 2021 I have a daughter in the hospital that I m paying for out of pocket insurance doesn t cover everything and I m asking for an extension/deferred payments and they are saying no you already had one we can give you a minimum payment and split payment and I m telling them I will not have anything because I m paying for my daughter s health they have no care in the world I will let this car go I don t care about a 2015 vehicle I can get a better car later when I m done paying for my daughter so yo lost on a customer skopos. I was told this by a representative and a manager!