If I could give 0 stars I would. I will never EVER...

If I could give 0 stars I would. I will never EVER EVER do business with Marriott again. We booked a stay for San Antonio for our anniversary. The day after we booked we fell on some hard times and had to cancel. The very NEXT day. (Within the 72 hours) which means no money would be taken from us we made sure of that. The day of our anniversary we had little money but enough to at least have dinner. We sat down ordered our food I checked our account and we had $2 in our account. We had to leave. Not only that no money for gas to get to work for the week NOTHING this hotel took everything. This was Saturday. It is now Wednesday. I ve been fighting with this hotel for days now to get it back. Every single day they told me they didn t take any money and that s AFTER sending screen shots of my account showing JW MARRIOT SAN ANTONIO on the description of where the money went. They finally today agreed that they took the money and I m getting a refund in 3 to 5 business days. Never again.