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Mateo Gonzalez

3 years ago

The hospital management is not competent in commun...

The hospital management is not competent in communicating new rules they change for themselves. They then put handicap people and others at risk. They required an elderly woman with broken tailbone to sit on a wooden bench or lay down in her car (which doesn t allow her lay back enough) rather than provide a place in the hospital for her to rest while her family member was in a procedure. They claim we said one person only can accompany yet this claim was made for the waiting area of surgery waiting room. NEVER to walk into the hospital itself/lobby. There is zero documentation provided this was communicated. They lack effective communication as an admin team (Believe Heather and apparently her admin hospital boss) they then wave the COVID flag to makeup for their failure to manage patient communication. I would recommend using a hospital that has a more mature admin team. As proof look at all the recent reviews, this facility is going downhill fast with admin team.

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