Paras Thakur

Review of Jai Mahal Palace

Although Taj keeps its high standards, this proper...

Although Taj keeps its high standards, this property lacked the ability to satisfy five star customer expectations; a luxury chain s biggest asset. My family and I felt unsafe at their restaurant due to everyone roaming around without masks. The main/all day dining restaurant managers and staff were ignorant to guests walking the halls and buffet tables mask-free. Some guests would not even carry their masks outside their rooms whereas others were using it as their chin mask.. the hotel did nothing about this even after us reminding them. Would not go there again. I wish Rajvilas had availability.