Witchman

Review of Baltimore Gas and Electric

We were BGE customers in a previous house and our ...

We were BGE customers in a previous house and our current house. I the previous house we had frequent outages due to overhead transmission lines. The crews were responsive and customer service was good. We were very pleased with time of use rates!! We have not been in our current house long, but are very happy with the srevice. We called several times to get average electric bills for potential houses. The customer service reps were fast and friendly. I just called on a street light that was out. Eventhough it wasnt on their street light map it was fixed witin a day. We've already been through a hurricane, tornado and several severe thunderstorms and only experienced a momentary loss of service. Keep up the good work!!