Barbara Mathe

Review of Doppler Labs

It is impossible to get through to this facility o...

It is impossible to get through to this facility on the phone. All communications seems to be through the web site.(ok for shopping, not for medical exams!) The last time I went for an annual exam, there was such a long wait that many, many people all began to shout in frustration. When I finally finished, I was told that my results would be online and I would have to make my next appointment online. In the past, before this disastrous merged "network" I could make a follow up appointment at the desk and my results were mailed to me.
The machines and technicians are the same (or better in the case of the machines as I found repeatedly after my half hour wait on hold) HOWEVER, the general atmosphere of chaos and grievance can not possibly create an a place where techs or clericals can be sure to do their best job. This is the kind of place where could so easily happen while patients just give up on making an appt. Bad bureaucratic cultures don't ever mix well with medical care. I'm going somewhere else.