Beppe

Review of SETTEMARI SPA

Goodmorning everyone,

Goodmorning everyone,
I am an Italian who has lived in Germany for many years.
This year, I, my wife and my 11-year-old son, have decided again to have a week in Djerba (Tunisia), in a Hotel on the Sea.
The name of the hotel is Calimera Yati Beach.
Not bad hotel but we have noticed that the behavior of the supervisor of the Italian animation, was not very friendly both with the customers of the Hotel, and is with the only two animating boys: Matteo and Carlotta.
I have been doing animation and gastronomy for many years and I learned at the hotel school in Pinerolo, that shouting, or forbidding 20-year-olds in animation, to be able to stay in the tourist facility, even on free days with customers, or not talk to all customers and equal nationality because they only have to take care of Italian because you are an Italian travel club and a bit exaggerated.
You must not forget that in hotels it is a world totally different from the animation of the GROUP because the customer can feel discriminated against.
Then I had the opportunity with Mr. Alberto to have a chat of about 20 minutes precisely of this my point of view.
sorry for the inconvenience but I had to say it because certain things should not happen because the client ALWAYS expects a TEAM and not an arrogant one like the Sign. Alberto and two animators under the tyranny of the supervisor.

I wish you a good continuation hoping that for the two animators there are no consequences because the boys have always been educated and very present also with international clients.