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I moved to a rural area in Greene County, Indiana ...

I moved to a rural area in Greene County, Indiana (near Crane) in August 2012, and Smithville Fiber was the only company that offered internet service in my area. With no other options, we gave them a call and learned that they didn t offer a majority of their services to residents in my area. So, we had no other choice but to settle for a internet package that wasn t worth the price they charged. In fact, it was the slowest moving internet I ve ever endured in my entire life. We couldn t stream videos, and during high peak times we were lucky if it worked at all. I also want to add that this wasn t the only faulty service they sold us. Upon moving into our new home, I also purchased a landline account due to poor cell phone signal in my area. Needless to say, I was astonished when this simple service barely worked either! Apparently, my landline phone worked through a wire system that was buried underground. My problem with this ancient, technological method, is each time it rained, I couldn t use my landline phone because of the loud humming sound it made. I think the wires were getting wet or something???? Anyways, despite all the constant aggravations, I hung in there with Smithville for several years. I kept assuming that they would update their system in the near future; but that day never arrived. Luckily, AT&T saved the day and now I have packaged deal that includes cable, internet, cellphone, and a landline phone for a relatively low price that is totally worthwhile. Finally, my days of being inconvenienced by a company who offers poor quality services are over. I wish I could give them zero stars, but I m going to be nice, and give them 2 stars; because the poor service they provided me with was better than nothing at all.

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