Andrew Weiss

Review of Intuit Canada

I'm blown away by how incompetent the support team...

I'm blown away by how incompetent the support team is here. Today I spent three and a half hours with two different tech support members. The first one told me wrong information ruining my QuickBooks master file. The next one couldn't provide any helpful information and suggested that I call back at a later time. He also could not provide a ticket reference number because the "system was down". It's a punch in the gut after the prices they charge. Disgraceful.