They sold me a used lemon. Had it in their service...

They sold me a used lemon. Had it in their service department two times within the first 12 days after I had purchased it. The service manager at the time (July-2019) even stated over the phone and in-person that the vehicle shouldn't have been on the lot with what I was experiencing. It had poor alignment due to camber issues that they never corrected as well as two failing motor mounts, and later it needed a new transmission. The check engine light was frequently coming on and everytime I took it in, they gave a lame excuse, cleared it, and sent this naive woman back on the road. I should have realized what they were doing during the sales process... it was rushed and unprofessional and they took advantage of me with what I had just gone through, which was a severe accident that involved injuries, resulting in my newly paid-off SUV being a total loss as a result. Picture this: 3 men and myself at a secluded table by the restrooms, where they skimmed through and flipped to where I had to sign, briefly summarizing what it was that I was signing. There was no sticker on the window, as I had found the vehicle online. I was referred to Rich Ford by a family member who has bought brand new trucks off the lot from them for the last 30 years. After my experience, they will take their business elsewhere, as will I. I complained to the Attorney General of NM and the FTC, which both agencies suggested I seek an attorney to resolve the claim. Unlike Rich Ford, I don't make a killing off of screwing over used car buyers. I have a family to take care of, education to pay for, and can't afford legal representation with the honest and hard working salary I bring home. So, another WIN for Rich Ford. They don't deserve it, but as they expect, the little people can't afford to challenge them. AVOID THIS DEALERSHIP LIKE THE PLAGUE!!!