Terrible internal communication between their depa...

Terrible internal communication between their departments, they were extraordinarily slow getting answers about anything (weeks, not days), tech who installed didn't even verify that service was working before leaving, had to call multiple times to get the install finished over a week after my service start date, and they still charged me the $65 for install. Cherry on top, $20 in hidden fees added to the alleged cost of the plan, plus of course taxes. Never again...