11 year customer at Nissan dealer at lake Norman, ...

11 year customer at Nissan dealer at lake Norman, NC. (4 Nissan's). Moved here, looking for new SUV and asking about service on my Frontier. Asked service mgr to honor other dealers commitment to rotate tires every other oil change. He said no. Went back following month for inspection, they were too busy, would call me. Never received call. Called to get estimate for scheduled maintenance, transferred to service- no one answered. Heading to MB!