Horrible experience! I will never stay here again...

Horrible experience! I will never stay here again nor will I recommend it! Upon arrival I was charged for an "incidents charge" for 2 nights which was a complete surprise, since I have never been charged for something like this upfront. You know, you normally give your debit/credit card just in case something happens. The first thing I did was check my bank account and saw the charge (it was a Friday). On Monday the charge was still there, but on Tuesday the charge and the amount charged had been taken from my account. I called during the next week and was assured that the charge would fall back within 10 days. It has been a month and nothing. I called my bank and they say they cannot see the charge. So I ended up paying double for a 2 night stay. And the worst part? There is nothing inside the hotel rooms that is worth $50, so what is the point of the charge?
I WILL TELL PEOPLE I KNOW WHO TRAVEL TO PHOENIX TO NEVER STAY HERE.