M Ghim

Review of MedStar Health, Washington Hos...

I hate coming here. The doctors and the staff that...

I hate coming here. The doctors and the staff that I've met face to face are wonderful, but it's such a pain getting in and out. It's a bit of a maze once on the campus, and there are no directions on the website. To make matters worse, people on the phone cannot give directions, even once you are on the campus. The hospital is horribly understaffed, and sometimes it takes weeks to finally get someone on the phone to book an appointment (I'm not a new patient, and online appointments are not yet available). It doesn't help that the hospital center is in the middle of the city, not within walking distance of a Metro station. I have to come here because my neurologist sees patients only at this location, but after trying to get MRIs and EMGs done here, I hate hate hate this place.