After spending 18 months comparing case management...

After spending 18 months comparing case management systems, my law firm began using Filevine about a year ago. I can honestly say Filevine has transformed the way our Firm operates for the better!

One of the best aspects of Filevine is its ability to customize and automate nearly anything. Even if you just use the "out-of-the-box" features, you've got a case management system that's better than any of their competitors of which I'm aware.

The Customer Success Team is really good, too. Rob reached out to me to make sure my firm was maximizing Filevine's value in our practice, and I very much appreciated that. He set up some additional trainings to make sure that we could utilize some of the more advanced automation features, while also making sure new employees got the on-boarding training they needed. Filevine talks about building long-term partnerships with its customers, and from my experience, they mean what they say. We're a firm with less than 10 employees, so the fact Rob reached out to make sure we were getting all of the value we can out of Filevine speaks volumes. I believe Filevine understands that by helping us maximize internal efficiencies, helping us deliver an excellent experience to our own clients, and helping us maximize Filevine's value to our firm that they're serious and committed to our success.

Lastly, one of the things I like most about Filevine is that they haven't rested on their laurels. Every year (and sometimes throughout the year) Filevine introduces new features and options that exponentially increases Filevine's value. Some new features and options build upon existing strengths, while others are new and add a whole new horizon to better practice law. This commitment to continuous improvement and investing in new features shows me that I picked a great partner in "future-proofing" my firm.