I had a really bad experience when I opened my HEL...

I had a really bad experience when I opened my HELOC at Tower federal credit union. I applied on August 2020 and the account was finally opened January 2021.

One of the worst bank rules I have seen in my life. They squeeze nickel and dime out of you for ever service. I don't live paycheck to paycheck and if I feel this way, I wonder what the hell TOWER FCU do with the little guys who are just getting by paycheck to paycheck.

In their about section they say Profits are returned to members by keeping rates fair, fees low and deposits safe. As a member-owned, not-for-profit financial institution, Tower is committed to meeting our members diverse financial needs through unbeatable value, superior service, and untiring innovation. We provide top-notch financial products and services for our members. This is statement couldn t be farther from the truth.

The management pockets most of the profits. They have archaic website. Their loan process is awful. As a customer/member, I can t say any good thing about this bank.