B

Brendan Ryder
Review of eprintfast

4 years ago

Horrible experience. Ordered 4 products. All produ...

Horrible experience. Ordered 4 products. All products had a faded print, one specifically had missing lines. Requested a full reprint. They reprinted ONE product, and reprinted one side upside down. It was printed the proper colour at least, unlike the other 3 products.

After 5 emails back and forth with their customer service (which feels like a 100% automated system) offering a partial discount on a future order, or a partial refund on one of the products i ordered.

None of these options solved my problem. All I wanted was a proper reprint of everything so all the colors matched, like they should.

Will never be using this company again. They are not as good as they used to be.

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