Rudi Esterhuizen

Review of Brunel Retail Clothes Company

Worst service ever. Tried to buy a bike rack for o...

Worst service ever. Tried to buy a bike rack for our car. The 'salesperson' working in the bike section was extremely unhelpful. When asked if the bike rack will fit our car his response was "I don't know, you will just have to guess". walked away and couldn't be bothered. We bought one from Halfords who were very helpful in making sure we got right one.
Next we tried to buy a bicycle from the same store, only to be told even thought they had many in stock they couldn't sell us one as this same guy was now on a course for a week, and no one can help.
How they are still in business is a mystery. Very poor indeed.