After years of paying our bill without issue- no d...

After years of paying our bill without issue- no disconnects. They disconnected our service without notice. This month we distributed the payoff of the bill over separate pay periods. We got busy and forgot the last $40 while preparing for a family outing- day trip. When we returned home 18 hrs later our power was turned off without the requisite 10 days notice, as mandated by the state. They not only charged us for diconneting the power they also charged us for reconnecting the power and asked for a $120 deposit. The total reconnect fee was 85% of this months bill- $225. Despite years of prompt payment this was how they treat a reliable customer. I really miss the days when businesses valued their customers. Sure it was our fault for forgetting, but to treat us like this over such a small amount of money is upsetting.