Sara SvetlikReview ofFun Town RV Houston
My husband and I recently purchased an RV. This re...
My husband and I recently purchased an RV. This review as of today is solely for the sales and finance departments at their Wharton location. Like most people, our anxiety skyrocketed dealing with the thought of haggling, back and forth sales tactics. We did lots of research online before going in and had an idea of "must haves". Buford Tidwell was our sales rep at the Wharton location. He listened and cut out a lot of nonsense. There were no high pressure sales tactics, and we appreciated his candidness with each unit. We have had awful experiences previously with auto sales. We have also had seamless auto transactions, so we were prepared from one end of the spectrum to the other. We scoured google and yelp reviews on dealerships from sales to service and Fun Town was the first dealer we went to. Prices truly are comparable to nationwide averages and prices are fair. Wharton has a small town feel and I have family deep rooted in the Wharton area so we chose to come here first rather than Houston. Buford was receptive in our requests and listed to what we liked about certain units and what we didn't. He didn't scoff as we requested to go back and see units several times and narrow them down. He was patient as I sat and crunched numbers to determine how we wanted to proceed with the finance process. Overall, a very pleasant buying experience. I didn't get the super sketchy salesman with greasy hair and too many cats at home. He was respectful, comfortable and showed that he was a real human. He gave us honest answers when we asked. The good and the bad. Pros and Cons. We looked at mid range to high end models. He did not pressure us to buy out of our requested range. In fact, we requested to look at some of the more costly options. As some of the units were out of the range of what we wanted to pay, he did not even attempt to showcase those initially. The finance process went seamlessly as well. We do both have excellent credit and not a lot of preexisting debt, so this may have been a significant contributing factor. The finance manager we dealt with was wonderful and made small talk about our pets and some about his personal life. All in all, we got to know these people as humans there doing a job and not just looking at us as money walking through the door. There seems to be small wiggle room for negotiations, but it is to be expected as their prices are lower than most dealers. I do not yet have any input on the service department, so this is based on sales and finance alone. I will not hesitate to update this review in the event I have an encounter with their service department. I also was not given any incentive to complete this review. I rarely write reviews but felt this process was deserving. If nothing else, give them a shot. I would not hesitate to do business with them again and will continue to send business their way via word of mouth.

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